Salary available on application

Why join us

The Polizzi Collection is a family owned collection of three hotels and ‘our family’, you the employees, are very important to us. We truly value our family and as such we have many long serving employees at each of our hotels. We understand the importance of teamwork and that it takes everyone working together to achieve the goal of making memorable experiences for our guests. The rewards of working with such wonderful passionate employees are endless!

The Role

As Restaurant Manager, you will be responsible for providing leadership, development and direction for the entire Dining Room & Inn departments following The Star’s standards. Likewise ensuring the highest standards of service, cleanliness, presentation and guest relations, whilst achieving department objectives and financial requirements.

Primary Duties

To plan and direct service preparation and activities to the highest professional quality for all services provided at the Dining Room, Inn, Room Service and Event space. Including all items produced for; The Dining Room (60 covers), Inn & Library (70 covers), Room Service (30 Rooms) The Courtyard & Walled Garden (100) & Banqueting (One event space with a capacity: dining 80 & reception 100).

To obtain and oversee the day to day Dining Room, Bar and Event operations, in an effective and efficient manner
To manage and monitor the requisition and purchase of all service, wine and liquor products and other necessary supplies. Confirming the sourcing strategies are of the highest professional quality, seasonality and locally sourced where possible.

Lead the development and monitoring of the service and labour budgets for the department, departmental training, hygiene standards, and an excellent service culture.

To assign and monitor tasks for departmental team members, confirming the department is clean, hygienic, attractive, and orderly to the highest standards.

Oversee all direct reports’ effectiveness and ensure consistency, efficiency, professionalism, and effective communication to drive a strong cultural belief in the brand and product/service leadership.

Assist the General Manager with the planning and operation of yearly calendar of events for the food and beverage operation, liaising with suppliers and marketing department.

Liaison with our wine and liquor suppliers to maintain an interesting and up-to-date beverage offering at the hotel whilst ensuring expected GP% are met.

The candidate must

Conduct business matters in a professional, ethical, and courteous manner.

Be proactive in all environmental programmes within the hotel, including recycling, waste management, chemical management and energy management.

Be hands-on and be a fall back for the F&B department.

Dress in an appropriate professional style following The Star’s standards.

Instill a high level of integrity within the team.

Carry out any other reasonable tasks requested by the General Manager and Directors.

Experience

Hospitality: 3 years (preferred)
Customer service: 5 years (preferred)
Management: 2 years (preferred)

Ability to Relocate

Polegate, BN26 5TA: We would require you to relocate before starting work. We do have live in accommodation available if required.