The following terms and conditions apply for all events at Hotel Tresanton and full contractual terms will be sent individually once your event has been booked.
Exclusive Hire of the hotel is available from the end of September to the end of March, with the exception of Christmas and New Year. Non-exclusive events are offered all year round, with the exception of August, Easter, Christmas and New Year.
A deposit required to secure an event booked is equal to the Private Hire or Exclusive Hire fee. Should there be no hire fee, your required deposit will be determined once the nature of the event is understood and a quote has been created.
A deposit is required to confirm any accommodation.
Cancellation up to 3 months prior to the event – 25% plus the initial deposit
Cancellation up to to 1 month prior to the event – 75% plus the initial deposit
Cancellation up to 7 days prior to the event – 100% plus the initial deposit
Once your event booking is secure, a contract will be drawn up and this will detail a further payment plan schedule. Any outstanding balance we ask to be settled on departure of the hotel. The contract must be signed by both parties to secure the booking and cancellation terms specific to your event will be detailed within the contract. We strongly advise that you read through these as legally binding.
All cancellations must be in writing and it is advised that cancellation insurance is in place through a third party in case this arises. Cancellation of an event will result in the deposit/or hire fee being forfeited, along with further pre-payments being forfeited depending on the timescale of cancellation. More details of this will be within the contract.
Check in of guest rooms is from 3.00pm on the day of arrival and check out is by 11.00am on the day of departure. Exclusive Hire of the hotel is from 3.00pm on the day of arrival, until 11.00am on the day of departure.
We offer strict dining times for private dining when the hotel is not booked exclusively. This is at 12 noon or from 3.30pm onwards or at 6.00pm and then again from 9.00pm onwards. Private hire of our outside spaces is until 10.30pm on the Nook Terrace and until 9.00pm on the Beach Club.
The Dogs’ Bar will close at 11.00pm, unless the hotel is yours exclusively or you/your guests occupy the bedrooms above the bar and this has been arranged with your Events Manager in advance. If those rooms are not occupied, the Dogs’ Bar will close at 11.00pm and we then ask that any non-resident guests depart from the hotel. It is the hotels right to close the bar at their discretion at any time after 11.00pm, unless pre-arranged.
Any registrar or church fees and arrangements are to be made directly.
The hotel reserves the right to judge acceptable levels of music and behaviour of the client or guest and the guest must take all steps necessary for corrective action. In the event of failure to comply with management request, the hotel reserves the right to terminate the contract or stop any event without being liable for a refund or compensation.
